January 8, 2011

Choosing the Right Dispatching Software for Your Business

By Joel E Davis

One of the greatest industries to be associated with is the transportation industry. Why, because regardless of economic conditions people and product always need to move. Imagine the ramifications of everything literally coming to a standstill. We are such and integrated culture and a growing global economy that a lack of expeditious transportation would be immeasurably disastrous!

As this integrated demand for movement of people and product grows the need for efficient and targeted dispatch and logistics becomes increasingly essential. To manage and coordinate such movement reliable and effective dispatching software is critical to asset management. Much like traffic lights, signs, and signals help to direct the flow of traffic, dispatching software helps ensure that drivers, vehicles, and equipment are being properly coordinated, monitored and directed. Additionally, effective dispatching software solutions allow for the tracking of associated variable costs so as to ensure efficiency and profitability.

Finding the best dispatching software solution for your business can be challenging. Most dispatching software systems are designed with broad, over encompassing features that are designed to appeal to a wide range of transportation industries. Investing in a dispatching software system that is broad and filled with an overabundance of features and gadgets that do not relate to your specific business can prove to be very difficult for your dispatchers to learn and operate. Further, beyond the possibilities of confusing you and your staff, these additional features cost you additional money. It's a very real possibility that you'll be paying for features that you simply don't need.

Because dispatching software solutions can be a steep investment, researching and investing in such software should not be taken lightly. Dispatching software is a mission-essential business investment and the acquisition thereof should not be taken lightly. You're investing considerable capital into a software solution that you're relying on to consolidate, visually coordinate and direct the traffic and flow of your business operation.

When considering a software system, consider the following questions. Is this software designed for my specific industry or is designed to accommodate the logistical needs of a wide variety of industries? If the software is not designed exclusively for your specific niche, does this software require technical support and customization to implement it into my business? If technical support is necessary, what is the additional time and cost and how long will technical support be available? Are you paying for features that are not pertinent to the needs of your business? How can you avoid paying additional fees to eliminate non-essential features and functions so as to reduce cost and room for confusion?

Joel E. Davis, author of the best-selling "How to Build a Million Dollar Medical Transportation Company" ebook is also creator of "Dispatching Made Easy," a web-based dispatching software solution designed specifically for the passenger transportation industry. Visit http://www.dispatchingmadeeasy.com to learn more about Dispatching Made Easy.

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